Lost or Stolen Card
For all debit card issues, including a lost or stolen card, please call: (833) 530-2473. For fraud or charge disputes, please call (833) 995-2888.
Other Numbers
For information concerning one of the following, please call our 24-hour telephone banking service at (937) 384-1750 or toll-free at (855) 432-8219:
- Balance inquiry
- Verify checks or debits paid
- Verify deposits credited
- Transfer funds between accounts
- Interest rate quotes
- Branch locations, hours and phone numbers
- Change security code
- Verify available funds
For Internet Banking Support, please call: 1-888-276-1079
In addition to phone calls or form submission, you may also visit a Farmers & Merchant Bank branch for assistance or to use an ATM. You may also use the following button below to locate a surcharge-free ATM in the NYCE SUM network.
Let Us Know What's on Your Mind
To share your questions, suggestions, or concerns online, simply fill out the secure form below and someone will get back to you shortly.